Term & Conditions
Payment Policy:
- All room charge & services if applicable are requested to settle at arrival at check in.
- No fee is applied for payment made by any card type (applicable from 1 Jan. 2014).
- All Promotional rates are exclusive of 10% tax and 5% service charges.
Check-in/out Policy:
- Check in: from 14:00;
- Check out: no later than 12:00;
- Early check-in: subject to room availability.
Late check-out policy:
- Late check-out is subject to room availability
- 12:00 to 17:00 check-out: 50% room rate surcharge
- After 17:00 check-out: 100% room rate surcharge
Early arrivals and late departures:
- If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel
Guarantee Policy:
- A valid credit card will be required upon booking;
- For credit card reservations, the same card(s) must be presented upon check in at the respective hotels;
- Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received or hotel can not contact with guest upon arrival in some special case.
Children Policy:
- Child under 5-year old: free of charge when sharing same bed with parents.
- Child from 6-year old to under 9 -year old: surcharge $15/person/room/night without extra bed.
- Child from 9 - year old or extra Adult: surcharge $20/person/room/night with extra bed.
Cancellation/Amendment Policy: This policy defines how to handle cancellations:
- If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged.
- If cancellation/amendment is made within 72 hours to arrival date, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
- In case of no-show, 100% room rate and tax will be charged.
- All room charge & services if applicable are requested to settle at arrival at check in.
- No fee is applied for payment made by any card type (applicable from 1 Jan. 2014).
- All Promotional rates are exclusive of 10% tax and 5% service charges.
Check-in/out Policy:
- Check in: from 14:00;
- Check out: no later than 12:00;
- Early check-in: subject to room availability.
Late check-out policy:
- Late check-out is subject to room availability
- 12:00 to 17:00 check-out: 50% room rate surcharge
- After 17:00 check-out: 100% room rate surcharge
Early arrivals and late departures:
- If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel
Guarantee Policy:
- A valid credit card will be required upon booking;
- For credit card reservations, the same card(s) must be presented upon check in at the respective hotels;
- Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received or hotel can not contact with guest upon arrival in some special case.
Children Policy:
- Child under 5-year old: free of charge when sharing same bed with parents.
- Child from 6-year old to under 9 -year old: surcharge $15/person/room/night without extra bed.
- Child from 9 - year old or extra Adult: surcharge $20/person/room/night with extra bed.
Cancellation/Amendment Policy: This policy defines how to handle cancellations:
- If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged.
- If cancellation/amendment is made within 72 hours to arrival date, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
- In case of no-show, 100% room rate and tax will be charged.
